Refunds and cancellation

Cancel any time

Open Billing → Manage billing in PlanGentle and choose cancel. There is nothing to email and no one to talk to. Your access continues until the end of the period you have already paid for; after that, your plan stays readable and exportable and editing pauses until you subscribe again.

Your first payment: full refund within 14 days

If PlanGentle is not for you, ask for a refund within 14 days of your first charge — monthly or yearly — and we refund it in full. No reasons needed. Email stefanrows@gmail.com from the address you use for PlanGentle. We usually answer within two business days.

Later payments

Renewals are not refunded pro rata for unused time. Cancelling stops the next renewal; you keep access until the paid period ends.

Payments go through Link

Link (Stripe) is the seller of record for PlanGentle subscriptions. You can also ask Link for help with a charge through the support link on your receipt. Link applies statutory cooling-off rights itself and may issue a refund directly; if it does, we treat it the same as one we issued.

Your statutory right of withdrawal is separate from, and not limited by, this policy.